FAQ

frequently asked questions

How do I place an order?
To place an order, please call 905-668-4200 or fill out the contact form at the bottom of this page to contact a customer support representative.
The minimum amount to order will depend on the kind of product, but in general, the minimum amount to order would be a box or pallet quantity.
Please reach out to your customer support representative or call 905-668-4200 and they'll be happy to help you track your order.
Delivery time depends on where you are ordering from, but with our regional warehousing across North America we can typically fulfill an order within 1-3 business days.
Please contact Customer Support at 905-668-4200. We will be happy to guide you through the issue and its resolution.
Yes, most of our items can be placed into the “Blue Bin” for recycling. Air Bags, Cord Strapping, and Honeycomb materials can be recycled at a local level. Wire and Ladder buckles are not recycled. At CPS, we also have a return option for the rubber friction mats, which includes a credit payment to the customer returning the material.